Shipping policy

Shipping Policy

Last updated: March 2026

Processing Time Orders are processed within 1–3 business days after payment confirmation.

Delivery Timelines

• United Kingdom: 5–10 business days
• Europe (EU): 7–15 business days
• Rest of World: 10–20 business days

Delivery times are estimates and may vary due to customs clearance or carrier delays.

Shipping Carriers We ship via Royal Mail, DHL, and AliExpress Standard Shipping depending on your location and the product.

Order Tracking A tracking number will be emailed to you once your order has been dispatched. You can track your order via the carrier's website.

Customs & Duties International orders may be subject to customs duties and taxes imposed by your country. These charges are the customer's responsibility and are not included in our prices.

Lost or Delayed Parcels If your order has not arrived within the maximum estimated delivery window, please contact us at support@makwando.com and we will investigate with the carrier.